Diagnostics
Diagnostics that grow a SaaS
Every growth plan is built from these diagnostics, two or three for each moment of your customer's life: before they buy, getting started and as customers. Each one is a free, personal consultation on the problem your product solves, and a diagnosis for you: what you need to learn to grow at that moment. You don't pick them: Methos reads your site and picks the ones that fit.
Before they buy · strangers and trials
You learn: Who has the problem, how badly, and what stops them from buying.
Grows: Leads · Quick by default
Cost calculator
Turn the problem you solve into a number people want to know: what it costs them a year.
You learn: Who loses the most to the problem, how much, and how they deal with it today.
Grows: Leads · Upgrades · Quick by default
Scorecard
A health check across a few dimensions, with the weakest one to fix first.
You learn: Which dimension of the problem their market is weakest at, and who is furthest behind.
Grows: Leads · Quick by default
URL audit
The conversation reads something of theirs (a page, a profile) and audits it.
You learn: The mistakes their market makes, with real examples, and who needs help most.
Grows: Sales · Leads · Quick by default
Readiness check
For buyers who hesitate: are they ready for the change your product brings?
You learn: What stops people from taking the step: the blockers and objections, in their words.
Grows: Sales · Quick by default
Fit check
Which plan, or which product, fits their case. Including when it isn't yours.
You learn: What they compare the product with and what decides the purchase for them.
Getting started · new users
You learn: What they expected, and where they get stuck.
Grows: Activation · Quick by default
First-result plan
New users get a plan towards the result they signed up for. You learn where they get stuck.
You learn: What new users expected to achieve, and where they get stuck in their first days.
Grows: Activation · Quick by default
Stuck check
For people who signed up and didn't move: what got in the way, and how to get unstuck.
You learn: Why people who signed up didn't move forward: what got in the way, in their words.
Grows: Activation · Quick by default
Switching plan
For new users moving over from another tool or a spreadsheet: a plan to switch without losing anything. You learn what they switch from and what's hard to move.
You learn: What new users switch from, what is hard to move over and what they're afraid to lose.
Customers · who already pay
You learn: What annoys them, what's missing, and why they'd leave or grow.
Grows: Upgrades · Deep by default
Growth review
How customers' needs have grown, and whether their plan still fits them.
You learn: Which new needs customers have, and what their current plan doesn't cover.
Grows: Retention · Quick by default
Experience check
A check-in with customers on how far they've got. You learn what annoys them and what's missing.
You learn: The frictions: what annoys them, what's missing, what doesn't work, with quotes and how many say it.
Grows: Retention · Quick by default
Exit conversation
When someone cancels, a respectful conversation. You learn the real reason; they get help with their next step.
You learn: The real reason people leave (price, value, timing, a missing piece), in their words.
Research interview
Which ones fit your product?
Paste your URL. Methos reads your product and builds your plan in about a minute.
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