Separate the product (friction, bugs, missing pieces) from their situation (time, priorities, the wrong moment); one concrete way to get unstuck.
Getting started · Grows: Activation · Quick by default
Stuck check
For people who signed up and didn't move: what got in the way, and how to get unstuck.
An example
For a scheduling tool
What got in the way?
Two minutes to get unstuck. Tell us where it stopped.
- What is holding them back
- One way to get unstuck this week
- Their feedback sent to the team
You learn
Why people who signed up didn't move forward: what got in the way, in their words.
They get
What is holding them back and how to get unstuck this week.
When it fits
People signed up some days ago and haven't moved forward.
What it won't do
It doesn't fix bugs: it notes them. Product steps only from the product docs. It's a diagnostic, not a support chat: bugs and how-tos are noted and passed to you.
How the expert thinks
What you get
- A feedback brief for each customer: what they wanted, what gets in their way, with their words, and how to respond.
- Only people who say so can be contacted; everyone gets their result anyway.
- Insights across everyone: what they said, ranked, as “N of M”, with quotes.
More diagnostics
Before they buy
Cost calculator
Turn the problem you solve into a number people want to know: what it costs them a year.
Before they buy · Customers
Scorecard
A health check across a few dimensions, with the weakest one to fix first.
Before they buy
URL audit
The conversation reads something of theirs (a page, a profile) and audits it.
Before they buy
Readiness check
For buyers who hesitate: are they ready for the change your product brings?
Your growth plan in about a minute
Free, no card. Methos reads your site and picks the diagnostics that fit your product.
See my growth plan