Map what they use today and what they rely on in it; separate what must move now from what can wait or stay behind; one check that tells them the switch worked; name what people usually forget to move.
Getting started · Grows: Activation · Quick by default
Switching plan
For new users moving over from another tool or a spreadsheet: a plan to switch without losing anything. You learn what they switch from and what's hard to move.
An example
For a CRM for small sales teams
Moving your deals over, without losing any
Three minutes, and a plan to switch from your spreadsheet this week.
- What to move first, and what to leave behind
- One check that tells them it worked
- What people usually forget to move
You learn
What new users switch from, what is hard to move over and what they're afraid to lose.
They get
A plan to switch without losing anything: what to move first, what to leave behind and how to check it works.
When it fits
New users come from another tool, a spreadsheet or doing it by hand, and moving over is what stands between them and a first result.
What it won't do
It doesn't do the move and doesn't fix bugs: it notes them. Steps inside the product only from the product docs; without them, talk about their process and their data. It's a diagnostic, not a support chat: bugs and how-tos are noted and passed to you.
How the expert thinks
What you get
- A feedback brief for each customer: what they wanted, what gets in their way, with their words, and how to respond.
- Only people who say so can be contacted; everyone gets their result anyway.
- Insights across everyone: what they said, ranked, as “N of M”, with quotes.
More diagnostics
Before they buy
Cost calculator
Turn the problem you solve into a number people want to know: what it costs them a year.
Before they buy · Customers
Scorecard
A health check across a few dimensions, with the weakest one to fix first.
Before they buy
URL audit
The conversation reads something of theirs (a page, a profile) and audits it.
Before they buy
Readiness check
For buyers who hesitate: are they ready for the change your product brings?
Your growth plan in about a minute
Free, no card. Methos reads your site and picks the diagnostics that fit your product.
See my growth plan